
Public washrooms and brand perception: the invisible impact that defines the user experience
Brand perception is built with every interaction, even those that go unnoticed. Public washrooms, for example, say much more about a company than meets the eye. It’s not just what it offers that matters, but how it makes people feel in each of the spaces that form part of their experience. An everyday, unavoidable and … Public washrooms and brand perception: the invisible impact that defines the user experience

