Do you have questions about Mediclinics? Take a look at our questions and if you need other information you can contact us.
We have designed the following table to answer this question. Please click here: View table of dispensers adapted for hydro-alcoholic gel
Verify that the machine receives electrical power. To do this, check that the main switch of the electrical system has not been turned off. Besides, check that the equipment is correctly plugged in and that the electrical installation has the adequate power to support the power of the hand dryer.
You can also check that it is not a fault in the installation of the hand dryer. To do this, verify that all connections of the terminal strip have been made correctly.
Also make sure that the LED sensor display is completely clean. Adjust the detection distance in the electronic board by turning the potentiometer, as indicated in the installation guide. Check if the casing fits well with the base fixed with the screws and it does not interfere with the detectors.
Check the status of the brush motor and make sure it is working properly. Check if no external object is blocking the rotor. Ensure that the electronic plate of the hand dryer is feeding the motor and that no component has been damaged.
If the problem is not solved, disconnect the machine from the electrical network and contact the Mediclinics technical support.
Try cleaning it with a soft cloth or sponge, moistened in soapy water. It is very important to rinse and dry the surface once cleaned. In case the product is subjected to hostile environments, such as saline (near the sea), intense humidity, chlorinated (pools), hard water, etc. it is recommended, as an additional treatment to the regular cleaning, the application of a drugstore product containing silicone.
In case the stain persists, see our steel and stainless steel cleaning manual CLICK HERE.